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CompTIA A+ Professional

Certificate Program

Comp TIA A+ is the most essential IT certification for establishing an IT career. If you’re new to the IT industry, this will help you put your best foot forward. If you’re already an IT professional, the Comp TIA A+ certification validates your skills and can boost your career. Students will build a desktop computer during this course as part of their hardware and software certification training. Upon completion of this course, each student will be able to take their individual computer home. This course is designed to fully prepare you to sit for the CompTIA A+ certification exam.

Textbook and computer equipment included; exam fee is not included.

Offered at the following location(s): Dover, Stanton, New Castle (ITC)

What You Can Do

In this program, you will gain the knowledge and skills to prepare you for positions such as:

• Help Desk Technician
• Technical Support Specialist
• Computer Repair Technician
• Mobile Computing Support Technician

What You Will Learn

Measurable Performance Objectives

Upon completion of this course students will be prepared to sit for the nationally recognized CompTIA Certification Exam, which includes:

Mobile devices: 

1. Hardware setup: installing components like batteries, cameras, and Wi-Fi antennas.
2. Accessory options: configuring USB, Bluetooth, NFC, and docking stations.
3. Network setup: configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings.
4. Troubleshooting: identifying and fixing hardware and connectivity issues.

Networking: 

1. Protocols and ports: learning about networking protocols, ports, and wireless technologies.
2. SOHO networks: setting up small office/home office networks, including IP addressing and VPNs.
3. Networking tools: troubleshooting with crimpers, cable testers, and Wi-Fi analyzers.

Hardware: 

1. Component installation: setting up RAM, CPUs, and storage devices.
2. Cables and connectors: working with HDMI, Ethernet, and USB cables.
3. Peripheral devices: installing and maintaining printers, scanners, and other peripherals.
4. Motherboards and power: configuring motherboards, power supplies, and cooling solutions.

Virtualization and cloud computing:

1. Virtualization concepts: understanding virtual machines, hypervisors, and desktop virtualization.
2. Cloud models: learning about IaaS, SaaS, and PaaS.

Hardware and network troubleshooting:

1. Diagnosing issues: identifying and fixing hardware, network, and connectivity problems.
2. Troubleshooting tools: using multimeters, cable testers, and loopback plugs.